(Last updated March 20, 2015)
Attitude Greetings Inc., doing business as CharityCards.ca (“CharityCards.ca/Us/We”) believes it is important to protect and respect the privacy of our customers and guests. We are committed to maintaining the confidentiality and accuracy of any personal information we may collect in the course of providing you with our products and services, including the use of this website. We have adopted the following ten principles, which, together with the applicable Canadian legislation, govern our actions as they relate to the collection, use, and distribution of any personal information in our possession. This policy relates to personal information and not business information or information in the aggregate that cannot be associated with a specific individual.
We maintain and protect personal information under our control in accordance with these principles. We have also designated an individual within our company who is responsible for compliance with these principles. You may direct any questions or concerns to firstname.lastname@example.org
2. Indentifying Purposes
We may collect, use, and disclose personal information for the following purposes:
- to administer and service our business relationship with you and to provide you with the requested services, products and access to our website;
- to offer you additional products and services that may be of interest to you;
- to develop and enhance our product and services offerings;
- to provide to our third party contractors in order for them to process your payment for our products, assist us in collections, and fulfill our delivery requirements to you;
- to verify customer identity; and
- when required or permitted by law.
From time to time, we may identify additional purposes for which such information is collected, used, or disclosed. At that a time, we will seek consent for such additional use and disclosure for information we are then collecting and we may also seek the consent for such additional purposes to be applied with respect to personal information previously collected, used or disclosed.
By providing us with your personal information, you have provided us with your consent. If you wish to withdraw your consent, you may do so at any time, subject to reasonable notice by contacting us at email@example.com. However, you acknowledge that the withdrawal of consent may result in our inability to provide you any further services or conduct transactions with you for the sale of our products.
4. Limiting Collection
We limit the collection of personal information to that which is necessary for the purposes identified above. Typically, this information will include name, address, phone numbers, and credit card numbers. Information of this nature that relates to a corporation or to your business, including name and title, business address, etc., are not considered personal information and would not be governed by this policy.
5. Limiting Use, Disclosure and Retention
We may use or disclose your personal information for the purposes for which it was collected, except with your consent or as required or permitted by law.
We disclose certain personal information to third parties in order to process payments, deliver products or provide you with access to our website. In such instances we require our third party contractors to maintain the information we provide them in confidence and to use the information solely for the purposes of providing the services that they have been contracted to provide.
With respect to the processing of any online payments, Charitycards.ca seamlessly directs you to the services of PayPal and Paymentech when you access the Charitycards.ca order placement and check out pages. Any personal information, such as your name and credit card information, will be provided directly to PayPal and/or Paymentech, as applicable to complete the transaction. For more information on PayPal’s and Paymentech’s privacy policies, kindly visit their website at www.paypal.ca and www.chasepaymentech.ca.
We will retain your personal information as long as necessary for the fulfillment of those purposes, subject to reasonable legal limitation periods, statutory or regulatory retention requirements (such as tax law requirements), and other reasonable business requirements.
We will take commercially reasonable steps to ensure that personal information that is no longer required and not being retained be disposed of in a secure manner.
We will use commercially reasonable efforts to maintain your information is as accurate, complete, and up-to-date for the purposes for which it is to be used. You will have the opportunity to correct any inaccuracies that you become aware of and to consult our records, as set out below.
7. Access to Information
You may access and verify your personal information that we have collected and retained by contacting us at firstname.lastname@example.org. You may also contact us to request the correction of any personal information. If you notify us that there is an error or inaccurate information, we will work with your to correct such error or inaccuracy.
We may store your personal information in an electronic or physical file. We have implemented commercially reasonable technological and physical measures to protect this information from unauthorized use or access. Personal information provided by you through our website to our third party processors is subject to industry standard secure socket layer (SSL) encryption. However, no data transmission over the Internet or any wireless network can be guaranteed to be completely secure. As a result, we cannot guarantee the security of any information you transmit using our website and you transmit that information at your own risk. We do not assume responsibility for use or disclosure of your information that results from unauthorized or illegal access to our systems or those of our third party service providers.
We will provide information in respect of our policies and procedures by way of updates to the policies posted on this website and we have also provided an informative FAQ to assist our customers and guests to understand our policies with respect to personal information.
10. Recourse and Contact Information